Privacy Policy
Last updated: April 13, 2024
1. Information Collection
We collect information to provide better services to our users and to facilitate communication through the WhatsApp Business API. This includes:
- Account details (Name, Email, Business Name)
- WhatsApp Data (Phone numbers, Message content, Contact logs)
- Technical metadata and usage patterns within the GOVIIA platform
2. Data Usage
Your data is used to maintain the connection between your business and Meta's infrastructure. We use this information to:
- Facilitate outgoing and incoming WhatsApp messages
- Provide real-time dashboard analytics and performance reports
- Ensure platform security and prevent unauthorized access
“We do not sell, rent, or share user data with third parties for marketing purposes.”
3. Security Standards
We utilize AES-256 encryption for all sensitive tokens and maintain HIPAA/GDPR aligned data centers for your peace of mind.
4. User Rights
You have the right to access, export, or delete your data at any time through our Data Deletion portal. We maintain strict compliance with global privacy standards.
5. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: support@goviia.com